1) What are your operating hours ?
Monday through Friday, 7:00 AM - 6:00 PM; Saturdays, 8:00 AM - 1:00 PM .
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2) How long will the repairs take?
Our Estimator will give you the estimated time of the repair after inspecting your vehicle.
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3) Will my paint match after the repairs ?
Yes, our highly trained technicians, using state-of-the art equipment, and the highest quality paint will match any paint finish.
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4) Can I get a ride when I drop off my car?
Absolutely! We have a shuttle-service, and we offer customer pick-up and delivery at your convenience.
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5) How can I get a rental-car when I drop-off my car?
We have an 'in-house' Rental-Car Agency, or should you prefer another agency, we will be happy to make the arrangements.
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6) Can I get additional work done on my car while you are doing the insurance repairs?
Yes. Just let the Advisor know. Actually, it's easier to do the work 'all-together' than separately.
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7) I need my vehicle ASAP. How can you help me to repair it faster?
Our Advisor can order the parts, and co-ordinate the repair time, so that your vehicle will be in the shop for the shortest possible time.
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8) What type of vehicles does Imperial Body Shop repair?
We repair all makes and models - foreign and domestic.
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9) What Insurance Companies do you work with?
Imperial Body Shop works with every Insurance Company, as well as customer-pay repairs.
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10) How soon (and how) should I wash my car after it has been painted?
You can wash your car immediately with cool water, mild car-wash solution, and soft cloth or sponge. Wash your vehicle in the shade. For the fist 30 days, do not use commercial car-wash.
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11) How can I get some 'touch-up' paint?
Stop by our office. We'll mix some touch-up paint. And, for our customers, there is no charge for it anytime.
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12) Does Imperial Body Shop guarantee the repairs ?
Yes, we guarantee all repairs and issue a 'Life-Time' warranty Certificate.
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13) What forms of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, Cash and Checks.
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